7 Quality Control Tools

Introduction

	Is your organization fire fighting with its product and service delivery?
	Are you producing rejects and scrap?
	Are you meeting your customer specifications?
	Can you hold the gains of your quality improvements?
	Do your operators have a poor morale?

7QCT is fundamental for Continuous Improvement and is delivered in a take-back-and-do approach. This course will show the delegates the basics of teamwork and problem solving. This course will ensure all team members have a unified approach to problem solving. Although this course appears simple, unless delegates have the same approach, there will be undue waste of time since employees cannot agree on a common method of problem solving. The course shows how the 7 QC Tools are used in problem solving through Quality Circles. Delegates should find immediate applications for 7 QC Tools.

Benefits Of Attending The Course

The course enables the delegates to:

Learn and practice the use of the 7 QC tools

Understand and use the Check / Tally Charts

Understand and use Process Flow Charts

Understand and use Trend and Bar Charts

Understand and use Cause - Effect Diagrams

Understand and use Pareto Analysis

Understand and use Scatter Diagrams

Understand and use Control Charts

Collect and use factual information in a scientific way

Work in teams to solve problems for mutual and company wide benefits

Use effective problem solving methods to increase productivity and cooperation

Make presentations of their success to peers and management

Who Should Attend?

7 QCTools are used to Continuous Improvement. It will be appropriate company wide and particularly for those involved in Marketing, Finance, Sales, Manufacturing, Production and Service. Teams are encouraged to attend for maximum benefit.

Brief Course Outline

Day 1 (AM)

Day 1 (PM)

Why 7 QC Tools?

	Deming's PDCA
	Problem Solving Process
	Quality Control Circles

What are the 7 QC Tools?

	Process Flow Charts
	Check Sheet
	Trend Chart
	Histogram
	Cause Effect Diagram
	Scatter Diagram
	Control Charts

Process Flow Charts

	How to use it
	Design
	Use and interpretation

Check Sheet

	How to use it
	Design
	Use and interpretation

Trend Chart

	How to use it
	Design
	Use and interpretation

Histogram

	How to use it
	Design
	Use and interpretation

Day 2 (AM)

Day 2 (PM)

Cause Effect Diagram

	How to use it
	Design
	Use and interpretation

Scatter Diagram

	How to use it
	Design
	Use and interpretation

Control Charts

	How to use it
	Design
	Use and interpretation

Brainstorming

	How to use it
	Use and interpretation

Deming's PDCA

	Problem Solving Process
	Quality Control Circles
	Use and interpretation

Summary

	Discussion
	Conclusion

[ Home ] [ Up ]