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PROCESS FLOW CHART
Introduction
 | Do you have a graphic representation of your processes? |
| Do your staff between departments (e.g. QA and Production) have the same
understanding of process flow? |
| Do you have all test / QC points in processes clearly defined? |
| Do you train new staff on using flow charts to identify work methods and
procedures? |
| Do you use a flow chart to locate a problem in the process? |
Process Flow Chart (PFC) is a method to allow people to
understand the sequence of events that leads to the finished product or service.
A PFC shows the inter-dependencies between events and allow members to visualize
the individual activities of a process or service. A PFC can significantly reduce
verbose explanatory notes with greater accuracy.
Benefits Of Attending The Course
The course enables the delegates to:
| Understand the importance of Process Flow Chart. |
| Learn to draw Process Flow Charts (e.g. Block diagrams, Manufacturing Flow
charts, Fault Tree, etc.). |
| Build decision rules into Process Flow Charts so that there are no gaps in
decision. |
| Reduce lengthy written procedures to crisp flow charts with short
description. |
| Integrate Process Flow Charts into routine team presentations, discussion
and development processes. |
Who Should Attend?
PFC is fundamental to the clarity of thought processes. It will be most appropriate for those involved in Design,
R&D, Reliability, Maintenance, Quality, Engineering, Manufacturing
and Production. Teams are encouraged to attend for maximum benefit.
Brief Course Outline
| Day 1
(AM) |
Day 1
(PM) |
What is PFC?
| What is PFC? |
| Benefits of using PFC |
| Examples of flow charts |
Using different types of Process Flow Charts
| Service Flow Chart |
| Manufacturing Flow Chart |
| Fault Tree |
| Block Diagram |
|
Drawing a Process Flow Chart
| Define the problem |
| Find a solution |
| Draw the flow chart |
| Check the flow |
| Refine the flow |
|
| Day 2 (AM) |
Day 2 (PM) |
Flow Charting lengthy descriptions
| Form a team with at least 1 QA and 1 Production staff |
| Identify a length descriptive production procedure |
| Study the process |
| Discuss if the process is correct |
| Draw a Process Flow Chart for the procedure |
| Discuss the merits of the Process Flow Chart over the Descriptive
procedure. |
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Review of Company Flow Chart
| Identify a problem area in your organization |
| Study the efficiency of the process |
| Can this process be improved? |
| Discuss (using flow charts) how the process may be improved |
Ending
| Summary of Process Flow Chart |
| Open discussion |
| Conclusion |
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