This software module consists of the following templatized tools and techniques:
- Quality Matrix The QFD - Quality Function Deployment Q-Matrix is the quality matrix for developing the House of Quality comprising of several sections
- Function Matrix The QFD - Quality Function Deployment F-Matrix is the function matrix for developing the House of Quality comprising of several sections
- Quality-Function Matrix The QFD - Quality Function Deployment QF-Matrix is the quality-function matrix for developing the House of Quality comprising of several sections
- Production Matrix The QFD - Quality Function Deployment Production-Matrix is the quality-function matrix for developing the House of Quality comprising of several sections
- Service Matrix The QFD - Quality Function Deployment Service-Matrix is the quality matrix for developing the House of Quality comprising of several sections
- Concept Selection The QFD - Quality Function Deployment Concept Selection-Matrix is the quality-function matrix for developing the House of Quality comprising of several sections
QFD is used for product development in six sigma, apqp, tqm, triz. The input for QFD is usually derived from Voice of the Customer. The output of QFD is translated to FMEA as the process steps or activities. The house of quality is used to identify the how’s for the customer what’s.
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