Six Sigma Yellow Belt Introduction
This course is designed to provide a broad understanding of Six Sigma concept. It provides overall process and basic process improvement tools.
The DMAIC (Define-Measure-Analyze-Improve-Control) methodology is presented with case studies and class-room simulation. The course focuses on process improvement tools. The hands on approach provide a take-back-and-do value.
Benefits of attending this course
Upon the completion of this course, the delegates will be able to:
- Understand the benefits and implications of a Six Sigma program and relate Six Sigma concepts to the overall business mission and objectives
- Communicate using Six Sigma concepts and language
- Look at collection of processes, with inputs that determine the output
- Evaluate the capability of a process, unit or organization
- Appreciate D-M-A-I-C methodology to improve processes
- Recognize the groundwork necessary for a successful Six Sigma program
- Understand the improvement tools within the Six Sigma DMAIC model
The training will be conducted using iCT-M ® software. The delegates will have the benefit of using the software free for 30 days.
Brief course outline:
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Day 1 (AM) |
- Six Sigma Introductions.
- Methodology: DMAIC and DMADV
- Project Charter
- Process Flow
- Affinity Diagram
- Simple Gantt Chart
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Day 1 (PM) |
- Advance Gantt Chart
- Pareto Chart
- Trend Chart
- XmR Control Chart
- Histogram
- Fishbone Diagram
- 5-Why Analysis
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Day 2 (AM) |
- Scatter Plots
- HFMEA
- Benchmarking
- Brainstorming
- Error Proofing
- Corrective Action Matrix
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Day 2 (PM) |
- Box Plot
- Documented Process Changes
- Control Plan
- RCA
- Cycle Time
- Incident Reporting
- Customer Complaints Management
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Day 3 (AM) |
- Service Quality
- Risk Assessment
- Project Risk Assessment
- Vital X
- SIPOC
- COPIS
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Day 3 (PM) |
- Hierarchy Comparison
- Weighted scores
- Voice of Customer
- Quality Function Deployment
- Opportunity to use iCT-M tools for process improvement.
- Discussion
- Conclusion
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