HFMEA
A systematic process for identifying potential system and process failures before
they occur, with the intent to eliminate them or minimize the risk associated with
them.
- Do you have medical errors in the healthcare institution?
- Do you have systems or processes where failure is costly or critical?
- Do you have accidents in the healthcare institution?
- Do you have incidents or near misses in the healthcare institution?
- Do you have sentinel events in the healthcare institution?
- How do you reduce the risks of failure?
- How do you ensure reliability of the systems and processes?
- What design controls do you have to minimize the chances of failure?
- Are your health professionals trained to systematically reduce the chances of failure and errors?
- How to capitalize on ICT?
Healthcare Failure Mode Effects Analysis (HFMEA) provides a disciplined procedure which enables a health professional to anticipate and rectify potential failures in a healthcare system and process. HFMEA is an integral part of any Quality Management System (e.g. ISO 9000, QS 9000, etc.). This HFMEA training enables the delegates to conduct HFMEA on Systems and Processes to reduce medical errors and patients risks.
Benefits of Attending the HFMEA Training
The course enables the delegates to:
This three-day course is designed to meet the newest risk management. This course will equip the healthcare professionals with knowledge and tools to effectively assist in the development of a HFMEA for risk management. As a management tool, the HFMEA can reduce errors and sentinel events by prioritizing high-risk departments or components in a hospital or medical treatment facility. The course features lecture and interactive workshops to demonstrate the concepts. iCT-M Software will be used to assist delegates in organizing and developing a system FMEA.
The course enables the healthcare professional delegates to:
- Transform risk management from a reactive (corrective) process to proactive (preventive) one
- Develop proactive error prevention
- Decrease claims and reduce risk exposure
- Enhance your “Report Card” for better public confidence
- Understand the use of HFMEA for systems and processes.
- Construct FMEA tables for systems and processes.
- Calculate Risk Priority Numbers
- Analyze risk at any stages of the systems or processes
- Take proactive action to reduce failures
- Document the FMEA process and generate the Control Plan Methodology.
- Know the importance of setting the right Control plan in ensuring quality and process capability.
- Ensure systems and process quality and reliability in a proactive manner.
- Provide an opportunity to market patient safety awareness
- Manage and facilitate cross functional teams. .
Who Should Attend The Service Quality Training ?
HFMEA is used to reduce the risk of medical errors or process failures proactively. It will be most appropriate for healthcare professionals involved in Quality, Customer Complaints, Incident, ISO audit, Customer service. Multi functional teams are encouraged to attend for maximum benefit. Teams are encouraged to attend for maximum benefit.
Brief HFMEA Training Outline
|
Day 1 (AM) |
HFMEA Introduction
- Wasted effort in hospitals
- Global competition
- Quality and reliability of processes
- Risk and reducing risks
HFMEA Methodology
- Approaches in managing a process
- Risk Analysis
- Process Flow Charts
- Systems and Process FMEA
- Fault Tree analysis
|
|
|
Day 1 (PM) |
Tools for HFMEA
- Identifying Root Cause
- Problem Solving Techniques
- Analyzing and writing procedures
- Poka Yoke methods
Examples
- Service Quality
- Hospitality
|
|
|
Day 2 (AM) |
Process HFMEA
- Identifying Failure Modes
- Measures of Probability, Severity and Detection
- Design Controls
- Reducing Risks, Examples
|
|
|
Day 2 (PM) |
HFMEA and other tools
- Voice of Customer (VOC)
- Quality Function Deployment (QFD)
- Statistical Process Control (SPC)
- Example of VOC, QFD and SPC
|
|
|
Day 3 (AM) |
Process HFMEA
- Example of Control Plan
- Audit Procedures
- Writing Procedures
- Exercise
|
|
|
Day 3 (PM) |
HFMEA Discussion
- FMEA Team formation
- Managing Teams
- Teamwork
- Team morale
HFMEA Summary
|
|
|
