Incident Reporting Training

Incident Reporting Trainings for Healthcare projects

Incident Reporting Introduction

• Do you have incident in your hospitals?
• Are you doing something to prevent incident happen in your hospital?
• Are you learning from your actual consequential accidents?
• Do you approach all type of incident by reporting and investigating them?

We never plan to have an accident and it is very seldom a single event that results in the loss. It usually occurs when a sequence of events take place that has a cumulative effect (cause and effect) and results in some form of loss.

Incidents occur no matter how careful people are. However, incidents are preventable. With iCT-M, incidents can be recorded as they occur and tracked systematically. This allows Location Managers to know what is going on and highlight frequent incidents to the Hospital Director. Conventional methods of recording and compiling into weekly or monthly reports, copying to one or more managers take much resource and are highly wasteful. All these are taken care of by iCT-M. Reports are as current as the last incident keyed-in!!

Cross incidents also allows an administrator full status of incidents from the national level to the state level down to the hospital level into the department level for any hospital in the nation.

Cross Incident Report allows you to:

• Monitor the number of incidents by state, by hospital, by department
• Report quarterly summaries by state, by hospital, by department
• Plan appropriate action at the national level

Course Objectives

• Enable Incident Reporting management in the hospital
• Incorporate a hospital wide Incident Reporting format
• Use the Incident Reporting to manage incidents
• Use, define and agree on a common definitions of Incident Reporting
• Define, categorise and create incident records
• Prepare Incident Reports to be generated by the Department Head and the Hospital Director
• Overview the trend of incidents within the organization

Benefits of Attending the Incident Reporting Training

The course enables the delegates to:

• Reduces risk of patients, staff, members of the public
• Improves the safety of patients, staff, members of the public
• Allows prompt action to be taken to minimise the effects of the incident.
• Enables investigation / follow up to take place, identifying actions required,
• Planning of training / risk assessment and resources required for the hospital
• Provides a trend across the hosp[ital
• Monitor safety measures in place to reduce risk.
• Planning of resources.
• Reduces the likelihood of complaints
• Sharing of information.
• Provides a proactive approach to safety
• Enhancing the reputation and public confidence.

Who Should Attend The Incident Reporting Training?

It will be most appropriate for healthcare professionals involved in Quality, Assurance, Nursing Manager, Clinic Manager, Laboratory Managers, Customer Complaints, Incident, ISO audit, Customer service. Multi functional teams are encouraged to attend for maximum benefit.

Brief Incident Reporting Training Outline