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Thesis Writing

Service Quality

Lean /
Six Sigma

Total Quality
Management

Healthcare Management

APQP /
PPAP

Workshops /
Seminars


Healthcare Training

Healthcare

Healthcare compliance training towards patient safety and accreditation

Taking into account of standards compliance, medical error reduction and risk management; our trainings are focused towards reducing medical error and improving patient safety in the hospital environment.

Healthcare Training
  • Cycle Time Reduction enable the personnel to improve on waiting time.
  • Incident Reporting enable the professionals to generate an incident report and monitor the trend of incidents across the hospital without much of a difficulty.
  • Clinical Research enable those involved in clinical research to benefit from statistical methods
  • Safety Training HFMEA enable the personnel to reduce risk and improve patient safety in a proactive manner of the incidents captured in Incident Reporting
  • Root Cause Analysis enables the delegates to identify the root cause of an incident or a near miss
This software module consists of the following templatized tools and techniques:
  • Service Cycle Time to measure patient waiting and cycle time
  • Patient Satisfaction Questionnaire to measure the patient satisfaction level in a given number of dimensions. The demographics are well defined and captured here for analysis, research, planning and market segmentation purposes.
  • Root Cause Analysis now that an incident or near miss has happened, what next? Allows the professional to learn from the mistakes and errors.
  • Incident Report to capture all the different types of hospital incidents in a glance ie infection control, medication error, patient fall, needle stick injury etc.
  • Network Incident Reporting allows a group of hospitals to compare their incident report against each other
  • Incident Reporting Info System is another method of conducting incident report based on the RCA approach
Other Healthcare Links:

We are a Healthcare consultant providing support in software, training, facilitation and quality in healthcare.

Healthcare Download:
  • Healthcare – Report Sample (PDF)
Materials available free for members only:
  • Healthcare – Learning Material (Word Document)
  • Healthcare – Teaching Material (PowerPoint)
 
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