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Service Quality

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Total Quality
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Workshops /
Seminars


Staff Performance Evaluation Training

Staff Performance Evaluation Training

SPE - Staff Performance Evaluation

SPE Introduction

SPE is used for employee appraisal, at the Enterprise level. This could be many reasons:

  • How do you identify the strengths of an employee?
  • How to review salary?
  • What training is needed?
  • Who is a suitable candidate for promotion?
  • How to improve the performance of your employees?
  • How to increase morale of your employee?

Benefits Of Attending The SPE Course

Upon completing this training a delegate can:

  • Departmental manager can manage the staff reviews in his / her area.
  • Evaluate the performance of an employee
  • Identify the skills of an employee
  • Review the employee report
  • Manager can see staff performance more specifically for a range of dates
  • It allows manager to compare several employees rating

The training will be conducted using iCT-M ® software. The delegates will have the benefit of using the software free for 30 days.

Who Should Attend The SPE Training ?

SPE is useful and appropriate for all those who are involve in Human Resources, Quality, Training both in the Manufacturing and Services sector. Team is encouraged to attend for maximum benefit.

Brief SPE Training Outline

Day 1 (AM)
Staff Performance Evaluation
  • Introduction
Templates
  • Identify the objectives
  • Create Template
Design the questionnaires
  • Set your criteria
Employee SPE
  • Staff performance report
  • Report for a range of dates
Employee Review
  • Review Employee Record
  • Review a particular Employee
Day 1 (PM)
SPC - Pre-control Chart
  • Review employees
  • Details of Employee
Cumulative Employee SPE
  • Cumulative Employee report
  • Comparison several employees performance
  • For a range of dates
  • For selected employees
  • Do it based on Employee ID or Employee Name
Hands on trial of iCT-M software
  • Discussion
  • Conclusion
 
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