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Service Quality

Lean /
Six Sigma

Total Quality
Management

Healthcare Management

APQP /
PPAP

Workshops /
Seminars


7 QC Tools - 7 Quality Control Tools Training

7 QC Tools - 7 Quality Control Tools Training - Learn and practice the use of 7 QC Tools. Collect and use factual information in a scientific way. Work in teams to solve problems for company wide benefits

7 QC Tools - 7 Quality Control Tools - Trainings for APQP, Six Sigma and TQM

7 QC Tools Introduction

  • Is your organization fire-fighting with its product and service delivery?
  • Are you producing rejects and scrap?
  • Are you meeting your customer specifications?
  • Can you hold the gains of your quality improvements?
  • Do your operators have a high morale?

7 QC Tools training is fundamental for Continuous Improvement and is delivered in a take-back-and-do approach. 7 QC Tools training will show the delegates the basics of teamwork and problem solving. This 7 QC Tools training will ensure all team members have a unified approach to problem solving. Although this 7 QC Tools training appears simple, unless delegates have the same approach, there will be undue waste of time since employees cannot agree on a common method of problem solving. The 7 QC Tools training shows how the 7 QC Tools are used in problem solving through Quality Circles. Delegates should find immediate applications for 7 QC Tools.

Benefits Of Attending The 7 QC Tools Training

The 7 QC Tools training enables the delegates to:

  • Learn and practice the use of the 7 QC tools 
    • Understand and use Process Flow Charts
    • Understand and use the Checklist
    • Understand and use Cause - Effect Diagrams
    • Understand and use Pareto Analysis
    • Understand and use Histogram
    • Understand and use Scatter Diagrams
    • Understand and use Control Charts
  • Collect and use factual information in a scientific way
  • Work in teams to solve problems for mutual and company wide benefits
  • Use effective problem solving methods to increase productivity and cooperation
  • Make presentations of their success to peers and management

Who Should Attend The 7 QC Tools Training ?

7 QC Tools are used to Continuous Improvement. It will be appropriate company wide and particularly for those involved in Marketing, Finance, Sales, Manufacturing, Production and Service. Teams are encouraged to attend for maximum benefit.

Brief 7 QC Tools Training Outline

Day 1 (AM)
Why 7 QC Tools?
  • Deming's PDCA
  • Problem Solving Process
  • Quality Control Circles
What are the 7 QC Tools?
  • Process Flow Charts
  • Checklist
  • Cause-Effect Diagram
  • Pareto Analysis
  • Histogram
  • Scatter Diagram
  • Control Charts
7 QC Tools - Process Flow Charts
  • How to use it
  • Design or drawing
  • Use and interpretation
Day 1 (PM)
7 QC Tools - Checklists
  • How to use it
  • Design or drawing
  • Use and interpretation
7 QC Tools - Cause Effect Diagram
  • How to use it
  • Design or drawing
  • Use and interpretation
7 QC Tools - Pareto Analysis
  • How to use it
  • Design or drawing
  • Use and interpretation
Day 2 (AM)
7 QC Tools - Histogram
  • How to use it
  • Design or drawing
  • Use and interpretation
7 QC Tools - Scatter Diagram
  • How to use it
  • Design or drawing
  • Use and interpretation
7 QC Tools - Control Charts
  • How to use it
  • Design or drawing
  • Use and interpretation
Day 2 (PM)
Brainstorming
  • How to use it
  • Conducting
  • Use and interpretation
Deming's PDCA
  • Problem Solving Process
  • Quality Control Circles
  • Use and interpretation
7 QC Tools - Summary
  • Discussion
  • Conclusion
  • Lessons learnt
 
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