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Service Quality

Lean /
Six Sigma

Total Quality
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Healthcare Management

APQP /
PPAP

Workshops /
Seminars


Process Flow Chart Training

Process Flow Chart Training - Understand the importance of Process Flow Chart. Draw Process Flow Charts. Build decision rules into Process Flow Charts so that there are no gaps in decision

Process Flow Chart - Trainings for APQP, Six Sigma and TQM

Process Flow Charts Introduction

  • Do you have a graphic representation of your processes?
  • Do your staff between departments (e.g. QA and Production) have the same understanding of process flow?
  • Do you have all test / QC points in processes clearly defined?
  • Do you train new staff on using flow charts to identify work methods and procedures?
  • Do you use a flow chart to locate a problem in the process?

Process Flow Chart (PFC) is a method to allow people to understand the sequence of events that leads to the finished product or service. A PFC shows the inter-dependencies between events and allow members to visualize the individual activities of a process or service. A PFC can significantly reduce verbose explanatory notes with greater accuracy.

Benefits Of Attending The Process Flow Charts Course

The Process Flow Chart training enables the delegates to:

  • Understand the importance of Process Flow Chart.
  • Learn to draw Process Flow Charts (e.g. Block diagrams, Manufacturing Flow charts, Fault Tree, etc.).
  • Build decision rules into Process Flow Charts so that there are no gaps in decision.
  • Reduce lengthy written procedures to crisp flow charts with short description.
  • Integrate Process Flow Charts into routine team presentations, discussion and development processes.

Who Should Attend The Process Flow Charts Training ?

Process Flow Chart training is fundamental to the clarity of thought processes. Process Flow Chart Course will be most appropriate for those involved in Design, R&D, Reliability, Maintenance, Quality, Engineering, Manufacturing and Production. Teams are encouraged to attend for maximum benefit.

Brief Process Flows Chart Training Outline

Day 1 (AM)
What is Process Flow Chart ?
  • What is PFC?
  • Benefits of using PFC
  • Examples of flow charts
Using different types of Process Flow Charts
  • Service Flow Chart
  • Manufacturing Flow Chart
  • Fault Tree
  • Block Diagram
Day 1 (PM)
Drawing a Process Flow Chart
  • Define the problem
  • Find a solution
  • Draw the flow chart
  • Check the flow
  • Refine the flow
Day 2 (AM)
Process Flow Chart lengthy descriptions
  • Form a team with at least 1 QA and 1 Production staff
  • Identify a length descriptive production procedure
  • Study the process
  • Discuss if the process is correct
  • Draw a Process Flow Chart for the procedure
  • Discuss the merits of the Process Flow Chart over the Descriptive procedure.
 
Day 2 (PM)
Review of Company Process Flow Chart
  • Identify a problem area in your organization
  • Study the efficiency of the process
  • Can this process be improved?
  • Discuss (using flow charts) how the process may be improved
Process Flow Chart Ending
  • Summary of Process Flow Chart
  • Open discussion
  • Conclusion
 
 
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